Terms & Conditions
By using ZARides you agree to these terms.
Using the service
You must be 18 or older to create an account. Provide accurate information and use the service lawfully and respectfully.
Rides & fares
Fares are calculated based on distance, time and applicable rates, and are confirmed before you book. Promo codes may apply discounts at our discretion.
Cancellations
A cancellation fee may apply if you cancel after a driver has accepted or is en route, as shown in the app.
Payments
You authorise charges for completed rides via your chosen payment method. Wallet balances are non-transferable.
Liability
ZARides facilitates connections between riders and independent drivers. We are not liable for events outside our reasonable control.
Changes
We may update these terms from time to time. Continued use after changes constitutes acceptance.
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